The support area of Bidetime.co.uk is to help you make improvements to your Cognos environment. It is also here to answer any questions you may have regarding the environment and should you have an issue with it, to help in the prompt resolution of it. Registered users can log in and search the knowledge base or FAQs for tips and information about Cognos in Healthcare. If the answer to your question isn’t provided, or you wish to raise an issue, use the support area to log an issue for the attention of one of our support specialists. You will be allocated a unique reference number and be able to monitor your call’s progress.